Playing with Fun and Awareness
At WBetz, responsible gaming is a top priority. Online gambling can be exciting and fun, but it’s important to always stay in control. Never see gambling as a way to make money or solve financial problems—it’s meant to be a form of entertainment. If the game starts causing stress, tension, or pressure, it’s time to take a step back.
We want to help our players recognize the signs of problematic gambling behavior. This includes things like increasing your bets more and more, neglecting daily responsibilities, or playing to win back losses. If you recognize these patterns in yourself, it’s wise to immediately use the tools and support WBetz offers.
Tools and Limits at WBetz
To support you, we offer a range of settings that you can adjust yourself in your account:
- Deposit Limits – Set a maximum amount you can deposit per day, week, or month. This helps prevent you from spending more than you originally intended.
- Loss Limits – Set a cap on the total amount you are willing to lose within a certain period. Once this limit is reached, you won’t be able to place new bets temporarily.
- Bet Limits – An additional option to determine the maximum amount you can wager per game round.
- Time Limits – Receive notifications or automatic logouts once your preset playing time is reached.
- Reality Checks – Reminders during play that show how much time and money you have spent, helping you make conscious choices.
- Self-Exclusion – If you feel you need a longer break, you can temporarily or permanently block your account. During this period, you won’t be able to play games, make deposits, or receive promotions.
Transparency and Responsible Gaming
At WBetz, we believe it’s important that you always have a clear overview of your gaming behavior. That’s why we give you access to detailed gaming statistics, including:
- Total amounts wagered over a certain period.
- The number of hours and sessions played.
- Any limits that have been activated.
By making this information transparent, we help you stay aware of your gaming habits and intervene in time when necessary.
What to Do If You Need a Break?
Self-exclusion is an important tool for players who want to gain more control. At WBetz, you can choose from different timeframes, ranging from 3 months to 5 years, or opt for permanent exclusion.
During this period, your account will be fully blocked. You will not be able to access games or make deposits, and promotions and bonuses will be suspended. If you have a remaining balance, it will be paid out according to our standard terms.
After the chosen period ends, you can reopen your account, but only after a deliberate request. This way, we prevent impulsive decisions and ensure that players only return when they are truly ready.
Tips for Responsible Gaming
In addition to the technical tools, we encourage you to make clear personal agreements. A few tips:
- Set a budget beforehand and stick to it.
- Schedule your playing time and take regular breaks.
- Don’t play under the influence of alcohol or drugs.
- Don’t use gambling to cope with emotions or stress.
- Never borrow money to gamble.
- Keep fun as your priority: once that’s gone, it’s time to stop.
Help and Support in the Netherlands
Sometimes extra help from outside is needed. Fortunately, there are several organizations in the Netherlands that offer free and anonymous support for gambling problems:
- Loket Kansspel – reachable by phone, chat, and WhatsApp, 24 hours a day.
- AGOG Nederland – self-help groups and meetings with peers.
- Jellinek – professional guidance and customized treatments.
We recommend contacting these organizations as soon as you notice that gambling is causing worry instead of enjoyment.
Our Role as a Provider
WBetz sees it as our responsibility to create a safe gaming environment. We offer:
- Transparent terms and fair games.
- Direct access to responsible gaming tools.
- Training for our customer service team to recognize signs of risky behavior.
- Support and referrals to help organizations.
Our goal is for every player to enjoy online entertainment in a safe, conscious, and enjoyable way.
